Tag Archives: Digital transformation

Organising for the digital transformation in Belgium

de boeck blog

I’m really happy that we have acquired the educational publishing activities of De Boeck in Belgium. Welcome to our new colleagues! Click here for a short vlog about it.

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De Boeck is a trusted brand with a good market position, making about € 17 m of revenues in 2015 and employing about 80 professionals. They share our passion for education and learning and there’s a very good fit with our mission of helping teachers to develop the talents of our children.

mission

Why?

Demand for multi-channel learning solutions is increasing. Our customers tell us that digital can support learning impact: improved engagement and higher learning outcomes for pupils and better workflow efficiency for teachers. A great example of using multi-channel to enable learning impact is bingel. So we made this acquisition to enable the digital transformation of learning and teaching in Belgium. We are working hard to organize ourselves effectively for this.

How?

We intend to combine the complementary high quality portfolios and well-developed learning design capabilities of Van In and De Boeck.

This will bring more scale to our significant investments in digital across these high quality portfolios.

We can realize synergies in our operations as we create a new organization ready for the future.

Looking forward >>

Bringing together two great companies, Van In and De Boeck, will help us to better fulfil the needs of our customers, today and in the future. Good luck to the new team in making this a success!

Sanoma Learning 2015: taking the right steps to prepare ourselves for the future

the-story-of-sanoma-learning-image

Following the announcement of Sanoma’s 2015 financial results earlier this week, I would like to share with you some of the operational highlights from Learning.  There is a short video summary of it here too.

Engaged customers and colleagues

We engaged with about 10 million pupils and 1 million teachers across Northern Europe, helping pupils to develop their talents and teachers to excel as professionals. We invested heavily to strengthen our position as a leader in the digital transformation. Thank you to our customers for your trust in us, and also to our people for your good work throughout the year!

Good progress on the (digital) transformation

We made good progress on the digital transformation and achieved 15% organic growth in new media sales in our footprint compared with previous year, showing new media sales growth in all of our footprint markets. The number of users and time spent per user increased significantly across our digital offerings. Also we took great steps forward with our co-development program including exporting bingel from Flanders to Wallonia, Sweden and Finland. We realized double-digit growth in market share in Poland with an excellent performance from the team at Nowa Era. The profitability of our core markets was solid, although overall profits were impacted by cleaning up legacy positions at YDP.

Making a positive impact on learning

In 2015 we introduced Sanoma Learning’s Impact Framework which helps us to measure the benefits our solutions bring to our customers. Through the SLIF, we have learned:
95% of teachers reported that our materials help them in enabling pupils to achieve their learning goals
85% of teachers reported that our methods help them with engaging pupils with learning
Teachers typically save about 8 hours of working time each week by using our solutions
I believe this is excellent evidence of the value we bring to education.

Van In realized an outstanding performance across a broad range of indicators including higher sales, market share, digital sales and digital usage. Great job by the team at Van In! Bingel prospered and won the prestigious “International Educational Learning Resources Award 2015” in London and together with Diddit “ICT Project of the Year 2015” in Belgium. New platforms Diddit and Wazzou have been launched in Flanders and Wallonia. Together with SchoolOnline and bingel, they have helped us to win in the market. YDP is now starting to look at taking bingel into new international markets.

Nowa Era achieved double-digit growth in market share, driven by the new business model and a strong operational performance. I am super proud about how the team has dealt with the extremely difficult market conditions resulting from the new legislation. In addition to this, winning in new segments such as exam preparation has brought us access to new markets. Vulcan has performed well and shows good potential for cooperation with Nowa Era in creating new offerings for schools.

Malmberg had a solid year. Good progress was made on the digital transformation, especially with the adoption of new offerings from VOoruit in secondary education. Bureau ICE made an excellent overall performance and it was brilliant to see their success in winning more than 30.000 customers for the IEP Eindtoets. Great job! Our first adaptive course JUMP! – created in cooperation with Knewton – has now gone to market and the early results are promising. I also very much appreciate the important role Malmberg plays in our co-development agenda, including the Editorial Tooling Suite Sanoma Learning (ETSL), Testing and Assessment platform (TEAS) and Edubase. Thank you!

Sanoma Pro faced a smaller market in advance of the broad-based curriculum reform starting in 2016. A big part of the plan for 2015 was to prepare ourselves for this new curriculum. We’re looking forward to bringing our new generation of multi-channel methods, including TEAS and bingel, to the market this year!

At Sanoma Utbildning our positions in secondary education and Swedish for immigrants performed well. Bingel is getting good traction with customers. Through the investments we are making in new learning platform Fox (built on Edubase and populated with content created with ETSL), we believe we are taking the right steps to re-position ourselves for future growth.

At YDP we hired an excellent new Managing Director who has formed a strong new management team which has addressed legacy issues and has made a financial clean-up. This team is now building a new product offering, a new commercial approach, and a leaner organization structure, to prepare ourselves for future growth. As a result of these actions we are optimistic that we will be able to improve performance and profitability at YDP in 2016 when compared with 2015.

2016: focus on winning in challenging markets

Last year we have taken the right steps to prepare ourselves for the future. We are using technology to bring more value to our customers. We will continue investing in new multichannel methods across our markets. And we’re bringing together content and workflow functionalities, to help pupils and teachers in ways that really work.

Proud of the teams

I’m proud of what our teams have achieved in 2015. I want to thank you for your good and hard work and look forward to working together with you in 2016!

Sanoma’s digital transformation gains momentum

Sanoma House in Helsinki

Sanoma House in Helsinki

Last week Sanoma announced the FY2013 results. To be frank they were mixed, with online and mobile sales growing but print media in decline. The vocabulary turned classical: annus horribilis, Utopia, and per angusta ad augusta, could be heard in English, Finnish and Dutch conversations during the week. As is often the case with mixed signals, the good news has been somewhat drowned out by the more negative headlines throughout the year.  Yet Learning had a good 2013. And after a slow start to the year the overall digital platform has gained momentum and performed particularly strongly in the final quarter.

I always find it tricky blogging about financial results given that Sanoma is a listed company. But now that we have announced the results, I’d like to call out a handful of highlights on digital in Finland, The Netherlands, Learning and early stage innovation at Sanoma in 2013, drawing on the published materials.

As a reminder, the core strategy of Sanoma rests on three pillars: i) connecting consumers with content and brands, anywhere, anytime; ii) delivering powerful marketing opportunities to advertisers through our reach and consumer insight; and iii) providing personalized digital learning solutions to pupils and teachers.  Digital is clearly an integral part of that strategy.

Finland

Our share of the online media market grew by 5%-points to almost 40%.  Our online advertising revenues grew by 18% over the previous year and digital consumer sales grew by almost 30%. Digital subscriptions at Sanoma’s single biggest brand, the newspaper Helsingin Sanomat, grew by almost 40% to 160,000 (on a total of about 355,000). Furthermore, digital sales at our second biggest brand Ilta-Sanomat grew by about 40%, whereby digital revenue gains now appear to be exceeding print losses; this terrific performance also secured a lead for Ilta-Sanomat over Iltalehti in terms of visitors. We also saw early success at magazines with the Donald Duck library reaching 12,000 subscribers.

Our market-leading position in recruitment got even stronger and we regained leadership in terms of visitors in real estate.  Finally, we made a great start with e-commerce service MSO.fi with more than 120 retailers already on board.

We have seen strong growth in usage via mobile devices and of online video and this is where we have registered our fastest growth.  By the end of 2013, over 50% of all pageviews on our Finnish network came from mobile devices, with mobile visitors growing by over 100% and pageviews by close to 150%.  Correspondingly, mobile advertising sales grew by around 180%Online video advertising sales grew by over 30% and the weekly reach of video platform ruutu.fi by 25%.

The Netherlands

comScore ranks Sanoma #4 of the big 5 in The Netherlands with 8.1 M unique visitors (MUV) in December 2013  – behind Google, Microsoft and Facebook (12.7, 10.7 and 9.9 MUV, respectively), but ahead of eBay (6.6 MUV). Other Dutch media groups are also represented in the top 20, but lack the reach of Sanoma. The state-subsidised NPO, and privately run TMG, De Persgroep and RTL Groep, registered a reach of 6.2, 5.3, 4.7 and 4.4 MUV respectively in December.

NU.nl, the leading news site by visitors and strongest media brand in The Netherlands and a cornerstone of Sanoma’s digital network, further strengthened this position in 2013 delighting readers with more than 10.000.000.000 pageviews, almost exactly 50 per inhabitant per month! Pageviews have more than doubled in the last three years and in the meantime more than 75% of views are made from mobile devices.  NU-apps have been downloaded more than 5 M times so far.

In common with Finland, video also grew strongly (about 40%) totalling 152 M at video platform zie.nl.

Lindanieuws.nl – an extension of the highly successful magazine brand Linda. – came with a new version that resulted in a tripling of the number of visitors to 1.2 M and a doubling of advertising sales.

Digital sales via automated trading increased by almost 25% – a serious money-maker for our digital network.  Our performance-based business had a solid year. In particular, sales at the recently acquired FashionChick doubled, partly driven by international expansion. The introduction of curated search at directory Startpagina.nl has been a runaway success and one of the most rapidly growing digital product innovations we have made in recent years. Net sales of e-commerce service SBC grew by 25%, with sales of home deco performing particularly well with a growth of nearly 50%, And soft launches of new brands leef.nl (health) and yixx.nl (jewellery) and of the international launch of price comparison site kieskeurig.nl in France and Poland have helped to ensure a healthy pipeline of new business lines that we expect will support the growth of the performance-based assets in the coming years.

Learning

At Learning, there are also good data to evidence our progress to a more digital future. Much of this relates to bringing content to life by making it more functional through digital. For example, in The Netherlands, more than 1,000,000 pupils in primary education work with Malmberg’s software, reaching 60% of all schools.  In a single week in November, more than 1,000,000 exercises were made on homework platform Bingel.be in Belgium. And in Finland, teachers and pupils logged into Sanoma Pro’s new learning environment 1,900,000 times, with 768,000 hours of active use. In the meantime 800 e-books have been published in Sanoma’s five Learning countries on the BookShelf platform provided by Young Digital Planet.

In addition to transforming its core business, Sanoma Learning is working on providing learning services to the home market with a new online tutoring proposition for mathematics: StudySteps. This has been soft launched in Belgium and The Netherlands, tested in Poland and Russia, and the first results are promising, with 110,000 exercises made in the test period.

Furthermore, Sanoma Learning is exploring the possibilities to build a position in emerging markets and has amongst others made an agreement with the People’s Education Press to provide digital services to support the provision of e-learning in China. It’s early days, but there is clear demand for Sanoma’s high quality Learning capabilities abroad.

Innovation

SanomaVentures had an exciting year, receiving over 400 requests from external startups, which ultimately resulted in 9 investments, bringing the total to 15 to date.  In aggregate the business/financial performance of this portfolio has been promising and these ventures currently employ over 161 people. We expect to make a similar number of new investments this year.

Building on the success of the series of in-house innovation accelerators, we have now launched an Innovation Lab to foster the ventures that are borne out of the accelerators and as a test ground for new ideas from the core business.  We currently have a full pipeline of concepts, prototypes and early stage ventures and have set ourselves the goal to have established five ventures in the next 3-5 years that have an annual revenue potential of € 10 M+. In 2013 we ran four accelerators (Content, Commerce, Talent and NU-lab), two of which were open to external participation. Through these accelerators we trained about 500 Sanoma employees on the lean development methodology and created 15 functional prototypes, about half of which have been given seed funding for further customer validation.

Finally, we have significantly increased our investments and human resourcing on data science including hiring a team of 20 data scientists last year to boost our analytics and insights capabilities across Sanoma. We are currently working on developing the common “big data” enablers, as well as specific cases on consumer sales, online advertising and new business models. We expect to make a quantum leap in our insights capabilities in the coming years.

Good progress on the journey

Overall, reflecting on the three pillars of Sanoma’s strategy i) connecting consumers with content and brands, anywhere, anytime, and ii) delivering powerful marketing opportunities to advertisers through our reach and consumer insight and iii) providing personalized digital learning solutions to pupils and teachers, I believe the highlights above show that digital has made a big contribution in 2013 to progressing this strategy. Respect to the teams who have made this happen and thanks for your hard work!

CommerceAccelerator goes to bootcamp

commerce-accelerator-bootcamp-selectionLast week in a live broadcast, we selected the five winning concepts and idea owners who will join us this week at the bootcamp of the CommerceAccelerator in Amsterdam. We will build prototypes of these ideas and test them with customers, as a pre-cursor to deciding which concepts to sponsor as new ventures at Sanoma.

Two big goals

We have two main objectives for the accelerator programs.

Firstly, we want to develop new digital business lines – to plant the seeds of the next generation of Sanoma products and services. We have set ourselves the target of establishing five new ventures (the “fabulous five”) within the next five years that have clearly demonstrated the potential to become as successful as NU.nl is today. From the first two accelerators we have created six new ventures and we will soon reach the critical moment when we decide which of them to boost further and which to discontinue.

Secondly, we want to develop lean development skills across Sanoma to support the overall digital transformation. We want 20% of all employees to join an accelerator program in the next five years. By the end of 2014, we expect that more than 1.000 Sanoma employees will have participated in an accelerator and learned the lean development methodology.

So far, so good :-).

Why the CommerceAccelerator?

This is the third accelerator in the series so far and focuses on enabling commerce. We see three domains of opportunity where Sanoma has the ability and ambition to succeed: i) creating, curating and distributing content for consumers ii) providing powerful marketing solutions to advertisers and iii) supporting learning and education. This accelerator clearly supports our ambitions in the second domain.

Positive and optimistic

I’m enthusiastic about how this accelerator has been going so far. I love the positive energy and can-do attitude of the people. This time we have made the accelerator “open” to university students and that’s brought it an extra edge, a new freshness. I like it when we innovate the innovation programs :-). It’s also been great to see such a good mix of people: Sanoma and Students; Finland and The Netherlands; Print, Digital and TV. Lassi and Joris have done a wonderful job again: every time we do it, it grows and gets better.

Voting criteria

The ten concepts and their owners were all strong and had put forward excellent pitches. Prior to the selection I advised the voters to consider five criteria when making their decision: i) does it fit our strategy? ii) are we capable of doing it? iii) can we earn money from it? iv) can this person make it happen and v) is the lean development method being well used? I don’t know if anyone listened to the advice, but I am happy with the results of the voting :-).

High Five

Voting was tense and the public rounds went to the wire a couple of times. The three concepts selected from the public voting included propositions for mobile advertising, engaging tv ads and marrying offline and online commerce. Two additional concepts won “wildcards” from the expert jury based on the expectation that they would be well position to “make it happen”: a reverse retargeting proposition and a relevant and engaging online advertising service.

Excited about bootcamp

I’m truly excited to see what the idea owners will create at bootcamp this week! What can we make of these concepts? Might one of them eventually become one of the fabulous five? I’m sure that most of the participants will experience this as one of the best weeks in their professional lives so far: hard work, fast pace, rapid learning, focus on delivery and a lot of fun too! Tomorrow morning is the kick-off and by the end of Thursday afternoon we will see what the teams are capable of.

So, good luck to the teams and do your best! Looking forward >>

Wise crowds and wildcards: the moment of truth for the CommerceAccelerator

Commerce-Accelerator-logoMid-September we kicked off the #CommerceAccelerator. This is the third in the series of Innovation Accelerators at Sanoma. We have two big goals for the program: i) to build new business lines and ii) to learn new skills.  As a direct result of the first two accelerators we have established six new start-ups and by the end of this accelerator almost 450 of our most talented employees will have learned new skills about Lean Innovation.  We believe this will boost our capability to succeed in the overall digital transformation of the company.

This accelerator has two new angles. Firstly, we are focusing on “enabling commerce” rather than creating and distributing content: how can we use our ability to inspire, engage and reach consumers to enable commerce? And secondly we have opened up the process to include about 70 students from 6 European universities, to bring an extra richness of talent and ideas. This has given a great new twist to the proceedings.

Vote yes to make it happen

Previously we have selected the top ten ideas and their owners to build pro-MVPs. vote-yesTomorrow evening is the moment of truth!  In a live webinar we will select the top five that will be given the opportunity to go to bootcamp. At the bootcamp we will be build working prototypes and evaluate the potential of both the concept and idea owner to take the next step in our intrapreneurship program and establish a new venture at Sanoma.  Places at bootcamp are highly coveted and are a ticket to build your idea and show your talent at our company.

Wisdom of the crowd and expert opinions

Three of the five winners will be chosen by the public vote with the final two positions awarded by a team of experts (the “wildcards”). We took a first view on the ten competitors in the expert team last week and made a preliminary ranking for the wildcards. The experts tend to use the wildcards to strengthen alignment with the overall strategic goals of Sanoma. It was really great to see the pitches and concepts – it’s going to be a hard fight for the places tomorrow! In previous accelerators it’s been remarkable to notice how similar the voting of the wisdom of the crowd and the experts has been.  In some ways that gives a certain level of confidence that we are making the best choices. (In others, I wonder if I could save some money on the experts :-)).

Three criteria

There are three key criteria that will be considered when voting. 1. Strategic fit with Sanoma.  2. Ability to operate.  3. Financial attractiveness.  Most of the ideas tend to score highly on the first two points, partly due to the guidance we give during the process and partly because of the experience of the participants.  My biggest question usually relates to the financial attractiveness of the idea – particularly with regard to scale. What are the ideas that could really succeed at scale?

Intrapreneurs

Last week we reviewed the first quarter performance of the new ventures Hubly and SpotandShop that we created from the #ContentAccelerator.  I was truly impressed by the progress Birgit and Nikky have made, including first sales already!  It’s really brilliant how they have taken the opportunity and brought it to life. Respect!  I hope this is a sign of what is to come from the #CommerceAccelerator.

Good luck

So, I’m excited about the outcome of tomorrow’s voting.  Good luck to the ten teams competing and thanks to everyone who joined the program. It will be great to see the winners at bootcamp in Amsterdam during the week of 9 December! Looking forward >>. 

I’m interested to hear how other corporations boost innovation, or any feedback or comments you have on our program – feel free to drop me a line!

 

Sanoma Digital to boost transformation on three fronts: growth, innovation and capabilities

nu-labSanoma recently announced the planned launch of Sanoma Digital as part of an overall accelerated transformation program.

We see many opportunities in digital and have in the meantime built a substantial and growing digital business.  We intend to boost digital by creating this new business unit which will focus on pure-play digital assets in consumer media in Finland and The Netherlands, and will include brands such as oikotie.fi, NU.nl and kieskeurig.nl.  Digital brand extensions such as hs.fi and libelle.nl will be run directly by Sanoma Media Finland and The Netherlands. Sanoma Learning will drive all Learning activities.

Focus

A core element of the overall transformation program is to bring more focus to the business and to ensure that each part has a clear mandate and objectives.  This also holds true for Sanoma Digital.  Growing and innovating pure-play digital businesses in consumer media is a different assignment than transforming a portfolio of magazines, winning viewers for television, taking newspapers to their next level or building digital workflow solutions for learning.  Each of these assignments needs dedicated management attention to focus on making it happen.

Digital enjoys a unique role within the portfolio and will for that reason also work very closely with the other platforms to enable cross-media solutions for consumers and advertisers – shared sales, insights & analytics and ICT teams will help us to achieve that.

Goals

Sanoma Digital will have three main goals:

  1. The first goal is to growgrowthWe intend to significantly grow the digital consumer media business in the next 5 years. Part of that growth will come from working closely with the local business in Finland and the Netherlands, including adding new verticals, new media (mobile and video) and new services to our performance-based (lead-generation, e-commerce, online classifieds) and pure-play digital content businesses. Another part of the growth will come from scaling successful concepts created in The Netherlands and Finland to new markets.  We have been investing in the early part the product pipeline recently with quite some new launches in the final quarter this year.  We expect this to bear fruits during the course of the coming years.
  2. The second goal is to boost innovation and to strengthen skills across the organisation on lean development methods. Commerce-Accelerator-logo To achieve this we will establish a new innovation lab which will nurture the winning concepts borne out of our ongoing series of innovation accelerators.  Furthermore, we will continue to invest in external digital enterprises via Sanoma Ventures. We want to fill the pipeline with new business lines – to plant the seeds of the next generation Sanoma.
  3. The third goal is to strengthen our capabilities on data insights & analytics. We will bundle our resources on insights and analytics, boost them, and deploy them across Sanoma, to help the whole company to succeed in the digital transformation.

Positive outcomes

From the perspective of digital, we hope this will position us to better serve our customers. If we are successful, we will grow digital and this should help us to provide attractive new opportunities for employees and improved returns for shareholders.

Two passions

From a personal perspective, my next assignment is to establish Sanoma Digital. I’m excited about this and believe setting up Sanoma digital is a good step to boost the digital transformation. We’re now in the process of setting up a new team to drive this agenda.  I’m really proud of the talented people who are joining this team and who will work at Sanoma Digital!  During Q1 next year I will succeed Jacques Eijkens as CEO of Sanoma Learning.  My two passions are digital and learning.  Sanoma has a strong and successful international Learning business that is also going through a digital transformation.  I hope and believe that I will be able to contribute to the further success of Sanoma Learning by boosting the leadership of digital and innovation there.